Serato Sample General Discussion

Talk about Serato Sample

Error code 2

Corleon 11:52 AM - 12 July, 2018
Hey Guys

So I just bought serato sample. installed it, all good by now, but when I tried to activate, error 2 appears.
So I go to the website to reactivate, but can't. what can I do?
Support is not replying either.
K-Stroke 6:43 PM - 12 August, 2018
Quote:
Hey Guys

So I just bought serato sample. installed it, all good by now, but when I tried to activate, error 2 appears.
So I go to the website to reactivate, but can't. what can I do?
Support is not replying either.


I'm having the same problems. I bought the software last night from Sweetwater.com. Has anyone from support gotten in contact with you about this issue?
Serato, Support
Scott S 1:32 AM - 20 August, 2018
Hi guys, please contact the Serato support team (if you haven't already) and they should be able to walk you through resolving this error :)

You can create a help ticket here > support.serato.com

Thanks!
Liljay 8:59 PM - 12 September, 2018
Same problem here for the last 2 weeks.. have been in contact with the support team, but still not working :(
monkiusz 10:14 AM - 24 September, 2018
Had same problem. And here is solution thst wiorked for me - close daw and plugin, delete license file and reopen:
„~User/Library/Application Support/Serato/Licences - and delete the following file:

serato_sample_1.lic”