Serato DJ Lite / Intro General Discussion
Access to my serato
Talk about Serato DJ Lite / Intro software and controllers.
Access to my serato
Domnouch
5:47 PM - 13 August, 2019
So from some reason on my Macbook pro when I hit the activate/buy link on my DJ lite version to upgrade from pro . The prompt screen says connect to wifi to access my serato. I feel like I've tried everything I could do but for some reason I keep getting that same response on the prompt screen. I have my own wifi which my Macbook pro and the only other device connected is my phone . So I went to a buddies house plug in my DDJ-SB3 log into serato DJ pro on his Macbook pro put in my info and it wrk but when I try to access on my Macbook pro it keeps telling me to connect to the Internet to access serato. Please help and thanks in advance.
Gregg H
2:04 AM - 27 February, 2020
Keep telling me to internet to access serato
Hey there DJ rastum,
Sorry to hear you are having some difficulty with activation.
Please go through the following steps to troubleshoot this issue.
+ Restart your computer and attempt to login to Serato DJ again.
+ Temporarily disable any anti-virus and firewall software.
+ Try a different internet connection. A friend or neighbours house, or even connect to your phone's hotspot.
If you continue to have issues after trying these steps please email our support team at support@serato.com, we'll be more than happy to troubleshoot this with you.
Quote:
Not workingKeep telling me to internet to access serato
Hey there DJ rastum,
Sorry to hear you are having some difficulty with activation.
Please go through the following steps to troubleshoot this issue.
+ Restart your computer and attempt to login to Serato DJ again.
+ Temporarily disable any anti-virus and firewall software.
+ Try a different internet connection. A friend or neighbours house, or even connect to your phone's hotspot.
If you continue to have issues after trying these steps please email our support team at support@serato.com, we'll be more than happy to troubleshoot this with you.
ArunChauhan
9:26 PM - 5 March, 2020
I am having the exact same issues.
Firewalls are off
Tried direct ethernet connections
Tethering from my phone
rebooting
updating
Internet connection is strong. Can only be a serato software issue.
Please can i ask for something advice or if anyone can help that would be great. thanks.
Firewalls are off
Tried direct ethernet connections
Tethering from my phone
rebooting
updating
Internet connection is strong. Can only be a serato software issue.
Please can i ask for something advice or if anyone can help that would be great. thanks.
Mitchell C
3:02 AM - 10 March, 2020
Firewalls are off
Tried direct ethernet connections
Tethering from my phone
rebooting
updating
Internet connection is strong. Can only be a serato software issue.
Please can i ask for something advice or if anyone can help that would be great. thanks.
Hi there,
Please email our support team at support@serato.com, we'll be more than happy to troubleshoot this with you.
Quote:
I am having the exact same issues.Firewalls are off
Tried direct ethernet connections
Tethering from my phone
rebooting
updating
Internet connection is strong. Can only be a serato software issue.
Please can i ask for something advice or if anyone can help that would be great. thanks.
Hi there,
Please email our support team at support@serato.com, we'll be more than happy to troubleshoot this with you.
DJ rastum
3:32 PM - 18 October, 2020
I need back my Serato DJ pro on my MacBook Pro laptop over one month it gone I have call a let a time nobody help me and I buy I buy Serato DJ pro
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