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Support for Controller
A read-only archive of old serato.com help threads.

Support for Controller

Product
ITCH
Version
2.2.2
Hardware
Denon DJ DN-HC5000
Computer
Mac
OS
Platform
-
cbergmiester 8:54 AM - 28 October, 2012
Support for Denon DN-MC6000 Controller. Why is this unit not supported?
Serato, Support
Scott S 12:57 AM - 30 October, 2012
Hi there cbergmiester,

We do not support all MIDI controllers, and unfortunately the MC-6000 is not a controller that we support. It can be used with Virtual DJ LE software only.

There are no plans to support this controller at this stage.

Scott
DJ Angel Suave Ortiz 8:44 PM - 8 November, 2012
Why not it supports the denon 2000. Very similar setup. Please explain In better detail than just "no". Many denon 6000 users have asked for support and both companies seem to not care on providing a logical explanation.
Serato, Support
Scott S 9:26 PM - 8 November, 2012
The DN-MC6000 is not one of our products. We do not support products that are not ours.

For a list of compatible ITCH devices, see this list > serato.com

Regards
10:00 PM, 22 Nov 2012
This help request has been closed due to inactivity.