Software help archive

A read-only archive of old serato.com help threads.

Serato & external hard drive

Product
Scratch Live
Version
2.4.3
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
dj alfredo 3:06 PM - 27 February, 2013
Ok so all music is saved on my external hard drive nothing on my mac. When i plug in my external, open up serato, how do i save my playlist ect. When i unplug the external it all disappears, when i plug it back in nothing pops up, i have manually add it all in.
Rane, Support
Chad S. 5:37 PM - 27 February, 2013
What format is the external HD?

Are you saying you build crates and add music but when you close the program and then re open Scratch Live they are gone?
dj alfredo 3:32 AM - 28 February, 2013
What you mean by format?

I exit serato, unplugg HD. When i plug in back in open serato theirs nothing their saved. I have to go to the files option and pull it out from their. So if i create a Crate right now, once i unplug it and close it, re open wont be their.
Rane, Support
Chad S. 6:21 PM - 28 February, 2013
If you see the icon for the external HD on your desktop, click it once and then press cmd + i

This will bring up an info window and that will tell you the format. What you describe leads me to believe it is formatted NTFS.
dj alfredo 4:05 PM - 1 March, 2013
Yes, Format: Windows NT File System (NTFS)

So what do i have to do?
Rane, Support
Chad S. 4:56 PM - 1 March, 2013
You will need to reformat your external HD.

â– Backup ALL data on the drive - formatting will ERASE everything!

Here is a link to a tutorial on this process - serato.com
4:00 PM, 15 Mar 2013
This help request has been closed due to inactivity.