Software help archive

A read-only archive of old serato.com help threads.

Smart sync drop out

Product
Serato DJ Pro
Version
1.1.2
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
Sand 8:24 AM - 3 April, 2013
Why sometimes does Smart sync drop out to Simple sync on its own without touching the platters using Beat grid edited tracks? This never happened when using Itch and found Smart sync was nice and tight with Itch.
Serato, Support
David Wood 11:24 PM - 11 April, 2013
Hey Sand,

Unfortunately this is a bug which we have logged and hope to bring you a fix in a future release. Can't say when though unfortunately. Sorry for the inconvenience, as a work around i'd suggest using simple sync at this time.

Regards
Dave W
12:00 AM, 26 Apr 2013
This help request has been closed due to inactivity.