Software help archive
Static Interference
Support
Static Interference
A read-only archive of old serato.com help threads.
Static Interference
Product
Serato DJ Pro
Version
1.2.1
Hardware
Reloop Terminal Mix 4
Computer
Mac
OS
Platform
-
Carlo_Dj
11:12 AM - 8 August, 2013
After downloading Serato Dj i experience some noise and interference during playback.
I got this error from my Mackbook.Please advise
/Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Contents/M
acOS/SeratoVirtualAudioPlugIn:mach-o, but wrong architecture
Aug 8 13:02:19 Carlito.local SystemUIServer[251]: Cannot find function pointer New_SHP_PlugIn for factory 834FC054-C1CC-11D6-BD01-00039315CD46 in CFBundle/CFPlugIn 0x7fe984a7cbe0 </Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin> (bundle, not loaded)
I got this error from my Mackbook.Please advise
/Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Contents/M
acOS/SeratoVirtualAudioPlugIn:mach-o, but wrong architecture
Aug 8 13:02:19 Carlito.local SystemUIServer[251]: Cannot find function pointer New_SHP_PlugIn for factory 834FC054-C1CC-11D6-BD01-00039315CD46 in CFBundle/CFPlugIn 0x7fe984a7cbe0 </Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin> (bundle, not loaded)
Carlo_Dj
11:39 AM - 8 August, 2013
I search and found this:
Will have to test later and see how it go.
Zach S 6:02 PM - 8 April, 2013
Hey Enferno,
Go into:
Macintosh HD/System/Library/Audio/Plug-Ins/HAL/ and delete the SeratoVirtualAudio.plugin.
That should fix it:)
Will have to test later and see how it go.
Zach S 6:02 PM - 8 April, 2013
Hey Enferno,
Go into:
Macintosh HD/System/Library/Audio/Plug-Ins/HAL/ and delete the SeratoVirtualAudio.plugin.
That should fix it:)
Carlo_Dj
6:37 PM - 8 August, 2013
I put my controller to the test ,and the situation is still unchanged.
Note that i only experience this with Serato Dj and not Serato Intro.Also note that i have a Rane Sl2 with Scratch Live on my Mac.
Please advise await your feedback.
Note that i only experience this with Serato Dj and not Serato Intro.Also note that i have a Rane Sl2 with Scratch Live on my Mac.
Please advise await your feedback.
Carlo_Dj
6:45 PM - 8 August, 2013
Here follow a breakdown for what i have done so far:
-settings are basically default
-only connect usb cable to controller and Mac with earphones / still static interfere
-replace/substitute all cables connected.
-download another copy and install Serato Dj
Could it be that i bought a faulty unit out of the box.?
Please help.
-settings are basically default
-only connect usb cable to controller and Mac with earphones / still static interfere
-replace/substitute all cables connected.
-download another copy and install Serato Dj
Could it be that i bought a faulty unit out of the box.?
Please help.
Carlo_Dj
11:06 AM - 11 August, 2013
Something indescribable happen yesterday.I took my unit to the my Vendor test it in there showroom,and with just a 5 sec.crackle and pop's in the beginning the unit plays flawless.
Back home i still experience full blown static.
Help.
Back home i still experience full blown static.
Help.
Carlo_Dj
12:20 PM - 12 August, 2013
Please have a look at this.
support.reloopdj.com(cracks-glitches-and-music-slowdown-again)/msg46811/#msg46811
support.reloopdj.com(cracks-glitches-and-music-slowdown-again)/msg46811/#msg46811
Carlo_Dj
7:00 PM - 14 August, 2013
So i switch on my unit tonight and back is snack,crackle & pops.
I'm taking my unit in to have it checked/repaired and or replaced.
If you would like me to I can upload a video.
C.
I'm taking my unit in to have it checked/repaired and or replaced.
If you would like me to I can upload a video.
C.
Carlo_Dj
7:10 PM - 15 August, 2013
I took my controller in to the shop and we found no problem while the assistant test it.
So i ask him if they have wifi around,did some scan and found no SSID's.I setup my phone as a Wifi Hotspot and back comes the static noise.
Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.
The Vendor needs to check and make a final decision about this.
C.
So i ask him if they have wifi around,did some scan and found no SSID's.I setup my phone as a Wifi Hotspot and back comes the static noise.
Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.
The Vendor needs to check and make a final decision about this.
C.
Jamie W
12:14 AM - 22 August, 2013
Hey Carlo_Dj,
Thanks for getting in touch,
This is the first time I have heard of this kind of issue, it sounds strange...
Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.
So when you connect your phone to your computer via USB and setup a hotspot, this causes you static noise?
Thanks :)
Thanks for getting in touch,
This is the first time I have heard of this kind of issue, it sounds strange...
Quote:
So i ask him if they have wifi around,did some scan and found no SSID's.I setup my phone as a Wifi Hotspot and back comes the static noise.Because i have Wifi at home i am sure this is what cause the controller to snap,crackle & pop.
So when you connect your phone to your computer via USB and setup a hotspot, this causes you static noise?
Thanks :)
Carlo_Dj
10:47 AM - 3 September, 2013
I received a new unit,but still experience static but much less of it.
It came to my realisation that it must be something on my MacBook.
I uninstall Kaspersky and gone is the snack crackle and pop.
Thanks.
C.
It came to my realisation that it must be something on my MacBook.
I uninstall Kaspersky and gone is the snack crackle and pop.
Thanks.
C.