Software help archive

A read-only archive of old serato.com help threads.

broken files + crash when using wav + 1.7.1

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
steven wynen 9:59 PM - 19 February, 2007
hello,
played a few times with 1.7.1 (in stead of many months with 1.6.1), all new stuff is very helpfull and works good...

the problems begin with adding new (wav) files
-after changing comment or building overvieuws all new files get the 'broken file' icon ('this wav is incomplete')
-when closing the program, it crashes

I use a hp pavillion laptop, 1024ram, PC, all wav files on external hd

thanks in advance...

greeetz dj steven.
Serato
Josh 2:32 AM - 21 February, 2007
hi dj steven,

would you be able to upload one of these files to us here? - www.scratchlive.net
steven wynen 12:39 PM - 21 February, 2007
already thanks for your reaction josh

I uploaded two wav files, from the same song
one before import in scratch live
one after import in scratch live an build overvieuws

I noticed something very strange; the original wav is 10 times bigger than the imported one...?

greeetz steven
steven wynen 1:48 PM - 21 February, 2007
I mean 10.000 times...
steven wynen 9:18 AM - 28 February, 2007
hey josh, I'm still waiting for an answer. you are probably very busy, I understand, no prob.
for the moment I found a temp. solution; I can run now two versions of SL (1.6.1 & 1.7.1) on my laptop. I import my new wav recordings (from vinyl) in version 1.6.1 and close the program. Then I open version 1.7.1 and rename/organize the new songs. Strange but it works.

But I still hope there is a simeler solution...

greeetz steven.
Serato
Josh 9:55 PM - 1 March, 2007
Hi steven, we're still looking into sorry, this is a new one AFAIK... :-)
Serato, Moderator
Andy W 11:05 PM - 1 March, 2007
Hi Steven, what application are you using to create the .wav files? If there are any setting related to the type of .wav produced (Like SoundForge has, for example) could you please post the settings you're using as well?

We've confirmed the behaviour you describe, the files you sent are now being looked at by a member of our development team, we'll have some answers and hopefully a solution for you soon...
steven wynen 9:58 AM - 2 March, 2007
For recording records on my hard disc, I use PRO TOOLS LE 6.1 (digidesign, M-box). This is actually a program to 'make' music... But very helpful to record vinyl directly on a computer. After a recording I must convert (in pro tools) the pro tools file in a wav file. The settings there are 'stereo interleaved' (make one stereo signal from two mono (left and right) recordings), 16bit (bitrate)

The songs I buy from itunes (in stead of my cd's I used to buy), I first burn them on a cd, then rip the cd directly to wav with RAPTOR AUDIO 1.6.

The file I send you, was an itunes song converted in wav. But with vinyl recordings in pro tools, there is the same problem.

I played in the beginning with 1.4, but there was the danger of dragging songs in a playing turntable... When updating to (than new available) 1.6.2, the problem I discribe, started. Normally when something on my computer runs fine, I never update. But the improvements in 1.7.1 are so helpfull I really want to play with it...

I hope this was a bit helpfull... I'm not that kind of 'computer man'...

By the way; Scratch live have so improved my sets, in many many ways... I'm always one step ahead to the normal 'vinyl' dj's. Exept the sound, a bit less than vinyl...

greeetz steven, thanks.
Ceasar K 1:41 AM - 5 March, 2007
I have that same problem of wavs being corrupted and not playing at all..

Have you guys come up with a solution yet?

Thanks...
Rane, Support
Zach S 8:05 PM - 9 March, 2007
This will be fixed in the next update.
phoenixolivia 6:16 AM - 10 March, 2007
when is the next update coming out because I'm having the same problem with broken icons. All my music is waves bought off of beatport.
steven wynen 9:08 PM - 10 March, 2007
oké, thanks
Dj Phanatik 12:24 AM - 11 March, 2007
Im new to the SSL but I have the orginal version and wanted to know what to do about the poppin and clicking sounds and do I need to download a more up to date version.
Serato
Josh 3:42 AM - 12 March, 2007
Quote:
when is the next update coming out because I'm having the same problem with broken icons. All my music is waves bought off of beatport.


What description do you see in the status bar when you hover over them?

Quote:
Im new to the SSL but I have the orginal version and wanted to know what to do about the poppin and clicking sounds and do I need to download a more up to date version.


We recommend all users run the latest version. However your problem could just be calibration problems?

if this doesn't help please start your own topic(s)