Serato DJ Pro General Discussion
Callback dropouts (audio glitches)
Talk about Serato DJ Pro, expansion packs and supported hardware
Callback dropouts (audio glitches)
Kim Daggert
6:11 PM - 24 May, 2016
Hope someone can help :)
So when scratching fast I am getting very hearable dropouts/glitches. I feel that I’ve tried almost everything Serato suggest, but with no luck :(
The DropoutCount looks like this:
05-05-2016 21:27:50 Total Unmasked Dropouts: 0
05-05-2016 21:27:50 Total Masked Dropouts: 0
05-05-2016 22:56:35 Callback Dropouts: 216
05-05-2016 23:37:38 Callback Dropouts: 0
18-05-2016 17:40:49 Callback Dropouts: 0
19-05-2016 21:39:08 Callback Dropouts: 115
19-05-2016 22:33:51 Callback Dropouts: 0
19-05-2016 22:56:51 Callback Dropouts: 10
What I’ve tried out so far:
Flight mode (no Wi-Fi etc.), power settings to max, no screensaver, no sleep for USB, turning volume down (no yellow or red levels), removed all broken mp3s, latency setting from 1 to 50 ms (mainly stuck on 10), processor scheduling = background services,
System:
Lenovo w550s - i7-5600 CPU @ 2.60GHz - 16 GB ram
Software:
Office – Serato - Autocad Civil 3D (very clean computer)
So when scratching fast I am getting very hearable dropouts/glitches. I feel that I’ve tried almost everything Serato suggest, but with no luck :(
The DropoutCount looks like this:
05-05-2016 21:27:50 Total Unmasked Dropouts: 0
05-05-2016 21:27:50 Total Masked Dropouts: 0
05-05-2016 22:56:35 Callback Dropouts: 216
05-05-2016 23:37:38 Callback Dropouts: 0
18-05-2016 17:40:49 Callback Dropouts: 0
19-05-2016 21:39:08 Callback Dropouts: 115
19-05-2016 22:33:51 Callback Dropouts: 0
19-05-2016 22:56:51 Callback Dropouts: 10
What I’ve tried out so far:
Flight mode (no Wi-Fi etc.), power settings to max, no screensaver, no sleep for USB, turning volume down (no yellow or red levels), removed all broken mp3s, latency setting from 1 to 50 ms (mainly stuck on 10), processor scheduling = background services,
System:
Lenovo w550s - i7-5600 CPU @ 2.60GHz - 16 GB ram
Software:
Office – Serato - Autocad Civil 3D (very clean computer)
Marcus S
2:54 AM - 25 May, 2016
Hi there Kim,
It sounds like you'd really benefit from running this by our tech support team. Please just drop them a help request, by clicking the green help button back on the general discussion page.
All the best,
It sounds like you'd really benefit from running this by our tech support team. Please just drop them a help request, by clicking the green help button back on the general discussion page.
All the best,
Kim Daggert
9:21 AM - 25 May, 2016
Hi Marcus
I just heard from them now (wrote them last week), so I keep my fingers crossed. Thanks :)
I just heard from them now (wrote them last week), so I keep my fingers crossed. Thanks :)
DJ Intense007
11:51 AM - 8 April, 2019
Did you ever figure out why this is happening i have the same issue
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